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• A proposed framework for developing a corporate roadmap towards sustainable innovation and technology adoption

  Matthew Macfarlane, Marthinus Pretorius, Hannelie Nel, Getnet Fanta

  DOI https://doi.org/10.3846/bm.2025.1541

  Page 1-9
  

  2025-03-02

• A conceptual framework for improving human-AI collaboration in customer service within South Africa’s financial sector

  Prince Baloyi, Getnet Fanta, Hannelie Nel

  DOI https://doi.org/10.3846/bm.2025.1539

  Page 1-9
  

  2025-03-02