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Economic aspects of increasing value and scope of shared services centres

Rima Tamošiūnienė, Anna Kislovska, Eglė Kazlauskienė, Tsvetelina Gankova
DOI https://doi.org/10.3846/bm.2016.75
Page 1-8

2016-01-01
Customer service quality in B2B market from the buyer’s perspective

Vladimira Vlckova, Lucie Podskubkova
DOI https://doi.org/10.3846/bm.2018.40
Page 1-9

2018-01-01
The value of customer service as a fundamental dimension of the business model of companies in the TFL sector, focused on sales revenue

Katarzyna Dębkowska
DOI https://doi.org/10.3846/bm.2016.74
Page 1-8

2016-01-01
A conceptual framework for improving human-AI collaboration in customer service within South Africa’s financial sector

Prince Baloyi, Getnet Fanta, Hannelie Nel
DOI https://doi.org/10.3846/bm.2025.1539
Page 1-9

2025-03-02
Contemporary quality management model of professional services in B2C and B2B systems cooperation

Dorota Klimecka-Tatar
DOI https://doi.org/10.3846/bm.2018.41
Page 1-10

2018-01-01
Pricing in the railway transport

Marta Jarocka, Urszula Ryciuk
DOI https://doi.org/10.3846/bm.2016.76
Page 1-8

2016-01-01
Contemporary marketing personalization through clustering approach

Jevgēnija Glazunova , Deniss Ščeulovs
DOI https://doi.org/10.3846/bm.2024.1221
Page 1-8

2024-03-18
Outsourcing as a measure seeking for cost reduction in public health care sector: Lithuanian case

Ligita Gaspareniene, Rita Remeikiene, Grazina Startiene
DOI https://doi.org/10.3846/bm.2014.060
Page 1-8

2014-01-01
Study of the impact of sensory marketing on consumer behavior

Margarita Išoraitė , Daiva Aktas
DOI https://doi.org/10.3846/bm.2024.1172
Page 1-9

2024-03-18
The possibilities of applying Kansei engineering and eye-tracking to enhance the user experience of the website

David Misko, Lucia Zbihlejova, Maria Tomasova
DOI https://doi.org/10.3846/bm.2025.1478
Page 1-8

2025-03-02

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