KOCEROVA, Svetlana; KALKIS, Henrijs; ROJA, Zenija. Challenges with efficiency metrics and possible solutions while using Lean methodology in service industry. International Scientific Conference “Business and Management”, [S. l.], v. 16, p. 617–625, 2026. DOI: 10.3846/bm.2026.2545. Disponível em: https://conferences.vilniustech.lt/index.php/BM/article/view/2545. Acesso em: 13 sep. 2026.