The impact of sustainable user experience on sustainable development
DOI:
https://doi.org/10.3846/bm.2026.2526Abstract
This article examines user experience, sustainable user experience, and sustainable development. The user experience is focused on sustainable development. Well-designed e-commerce solutions increase consumer awareness. A clear and transparent interface between the consumer and information technology encourages more responsible purchasing decisions. A transparent and clear user experience can contribute to reducing impulsive consumption. The hypothesis that sustainability measures implemented in e-shops encourage consumers to purchase goods and services there has not been confirmed, as the sustainability messages/measures integrated into the purchasing process are not sufficiently noticeable or clear.
Keywords:
user experience, sustainable user experience, sustainable development, sustainabilityHow to Cite
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