Search Results

• Model of Cyber physical system in the customer satisfaction of automobile industry in India

  Sibin James, Vladimirs Šatrevičs, Irina Voronova

  DOI https://doi.org/10.3846/bm.2022.736

  Page 1-11
  

  2022-02-09

• Real-time customer communication in e-commerce: improving customer experience, satisfaction and loyalty

  Taley Muhammad, Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2024.1162

  Page 1-7
  

  2024-03-18

• The application of QFD and Kano model for the improvement of product document management

  Kristine Broka , Galina Robertsone

  DOI https://doi.org/10.3846/bm.2024.1197

  Page 1-9
  

  2024-03-18

• Relationship with customers: empirical research on networking in pharmacies business

  Zuzana Pecinova, Zuzana Ehlova

  DOI https://doi.org/10.3846/bm.2012.057

  Page 1-10
  

  2012-01-01

• The role of AI-powered chatbots in enhancing customer experience: systematic literature review

  Taley Muhammad, Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2025.1482

  Page 1-8
  

  2025-03-02

• Framework for evaluating the relationship between the omnichannel online sales approach and performance outcome in the case of niche products

  Viktorija Urbaitytė, Aurelija Ulbinaitė

  DOI https://doi.org/10.3846/bm.2020.563

  Page 1-14
  

  2020-04-01

• The influence of IoT data input on B2B marketing effectiveness under the prism of internal teams’ contribution towards loyalty and satisfaction

  Dmitrii Nikolaev

  DOI https://doi.org/10.3846/bm.2023.978

  Page 1-7
  

  2023-03-03

• Implementation of Lean thinking in a higher education institution: an overview of problems and countermeasures

  Aurelija Ulbinaitė , Gabrielė Šimoliūnaitė

  DOI https://doi.org/10.3846/bm.2024.1196

  Page 1-13
  

  2024-03-18

• Contemporary marketing personalization through clustering approach

  Jevgēnija Glazunova , Deniss Ščeulovs

  DOI https://doi.org/10.3846/bm.2024.1221

  Page 1-8
  

  2024-03-18

• A review on marketing activities effectiveness evaluation metrics

  Ilona Skačkauskienė, Julija Nekrošienė, Marek Szarucki

  DOI https://doi.org/10.3846/bm.2023.1037

  Page 1-14
  

  2023-03-03

• The possibilities of applying Kansei engineering and eye-tracking to enhance the user experience of the website

  David Misko, Lucia Zbihlejova, Maria Tomasova

  DOI https://doi.org/10.3846/bm.2025.1478

  Page 1-8
  

  2025-03-02