Search Results

• The role of AI-powered chatbots in enhancing customer experience: systematic literature review

  Taley Muhammad, Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2025.1482

  Page 1-8
  

  2025-03-02

• Digital divide and inclusive labor productivity growth in Sub-Saharan Africa

  Etian Boress Kemgou Voptia, Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2025.1417

  Page 1-7
  

  2025-03-02

• Main standards for internal and external quality assurance in the European higher education area

  Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2018.01

  Page 1-8
  

  2018-01-01

• Assessment of the factors influencing the digitalization of economies in the Baltic States

  Inna Stecenko, Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2022.728

  Page 1-7
  

  2022-02-09

• Real-time customer communication in e-commerce: improving customer experience, satisfaction and loyalty

  Taley Muhammad, Yulia Stukalina

  DOI https://doi.org/10.3846/bm.2024.1162

  Page 1-7
  

  2024-03-18

• Business digital transformation in the data-driven economy: enhancing value with ai services

  Yulia Stukalina , Olga Zervina

  DOI https://doi.org/10.3846/bm.2023.955

  Page 1-9
  

  2023-03-03