Search Results

• Peculiarities of service delivery in the context of changes caused by the external environment

  Ilona Skačkauskienė , Virginija Leonavičiūtė , Sigita Bytautė

  DOI https://doi.org/10.3846/bm.2024.1255

  Page 1-8
  

  2024-03-18

• Evaluation of services received in healthcare institutions

  Alma Čerkauskienė , Ieva Meidutė-Kavaliauskienė

  DOI https://doi.org/10.3846/bm.2023.1048

  Page 1-8
  

  2023-03-03

• A conceptual framework for improving human-AI collaboration in customer service within South Africa’s financial sector

  Prince Baloyi, Getnet Fanta, Hannelie Nel

  DOI https://doi.org/10.3846/bm.2025.1539

  Page 1-9
  

  2025-03-02