VLCKOVA, Vladimira; PODSKUBKOVA, Lucie. Customer service quality in B2B market from the buyer’s perspective. International Scientific Conference “Business and Management”, [S. l.], v. 10, p. 1–9, 2018. DOI: 10.3846/bm.2018.40. Disponível em: https://conferences.vilniustech.lt/index.php/BM/article/view/536. Acesso em: 13 sep. 2026.