KLIMECKA-TATAR, Dorota. Contemporary quality management model of professional services in B2C and B2B systems cooperation. International Scientific Conference “Business and Management”, [S. l.], v. 10, p. 1–10, 2018. DOI: 10.3846/bm.2018.41. Disponível em: https://conferences.vilniustech.lt/index.php/BM/article/view/535. Acesso em: 5 nov. 2026.