BROKA, Kristine; ROBERTSONE, Galina. The application of QFD and Kano model for the improvement of product document management. International Scientific Conference “Business and Management”, [S. l.], v. 14, p. 1–9, 2024. DOI: 10.3846/bm.2024.1197. Disponível em: https://conferences.vilniustech.lt/index.php/BM/article/view/86. Acesso em: 5 nov. 2026.